An upgrade is already in progress

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Hi community,
On a DMS with multiple agent, I want to install a new web upgrade but I have an unexpected exception because "An upgrade is already in progress".
When I check the upgrade panel, I see a status "Executing" for an old package.

How can I stopped this old upgrade? The system is in production so if it's possible I don't want to restart it.
Thanks for your help.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 8th November 2023

2 Answers

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Hi Yvan,

Can you try to rename the Packages folder in "C:\Skyline DataMiner\Upgrades\" to something else e.g. "-Packages"

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 8th November 2023
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Thanks Ive.
I renamed on each agent, the package with "executing" status and successfully restarted the installation of the new web upgrade.

Anonymous edited answer 7th November 2023