Hello Dojo-Community,
i look for a simple way to put a description/translation on a alarm; so an operator can grasp the problem on sight by looking at the description. For the time I used a correlation rule as a workaround, but it is not really practical.
-> Example: State is "on" or "off" & i want to show that "on" is an active backup.
So is it possible to change the value without using a correlation rule?
Hi Thomas,
Or alternatively some of the features of the so-called Information Template could be of use to you. This allows you, amongst other, to specify a 'corrective action' for a specific metric. This information can be displayed in the Alarm Console by showing the Corrective Action property, and will show if the associated metric goes into alarm. Does this sound like what you were looking for?
That is, what i searched for! But it is only on Template Level? I have 2 devices, where Port 1 do different things. Is it possible to have different Parameter describtions per device/element?
Indeed, you can only configure one Information Template for a specific protocol, so all elements using this protocol will use the same Information Template… In other words, this cannot be different for different devices.
There might be one other alternative, but it is a bit more complicated and would require some more work, including a driver change. I’m not sure which driver you’re using, but it is technically possible to add a ‘link’ property to the Measurement Type of this parameter which links to a labels.xml file. Then you can create a labels.xml file for both elements separately and define a custom value for the possible discreet values. In other words, element 1 can have ‘On – active backup’ and element 2 something completely different for the On value. As you can see, this would require some work, also manual XML configuration… And also note this would overwrite the possible discreet values, like on/off, while in the information template you overwrite the parameter description or you add an alarm description or corrective actions as extra properties to an alarm.
Hi Thomas,
One more thing I wanted to add, based on the example use case that you provided: you might be interested also into looking into service modelling on top of your managed resources. Services in DataMiner aggregate data from devices to provide operators a more service-centric perspective. And with Enhanced Services, you can also model logic that will interpret the device data (e.g. provide a service alarm because the service is running on a backup path). I added a simple example below of a few devices and a service called OLYMPICS-OFFAIR modelled on top of those devices. You will see in the alarm console that there is one device alarm (on the primary receiver), and two alarms on the service (one warning because it is running on the backup path, and one minor alarm because the primary is faulty, which is a risk for the service that is currently running on the backup path). We can provide more details about this, but I wanted to check if this is something that might useful in your case, and if you have looked into service modelling already.
Hi Thomas,
Would the comment field be an option for you? You can visualize this by enabling the "comment" column and make it easy to add one by adding the "Add comment" column from the "action" columns.
FYI: you can also easily change the ‘alarm description’ and ‘corrective action’ of a parameter by right clicking on an alarm on such parameter and choose Change > Information. This gives you a small popup to edit these field.