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Alarm Console: Different way to Display Comments?

Solved1.85K views11th July 2023Alarm Console comments side-panel
2
Alberto De Luca [DevOps Enabler]4.62K 16th September 2021 0 Comments

Please, is there any way to invert the content of the "Comments" column in Alarm Console?

Ideally, I'd like to see the comment first, then all the other info: it would help especially when the comment has a ticketing system ID within the first 15 characters or so.

At present, I can expand the column to the required width and read all the content, but it is a lot of dragging at times, and so it requires frequent adjustments of the Alarm Console layout (especially if we need more columns than what's shown below):

As an alternative, is there any system option to show the comments in the side panel?
Is this any different in DM10?

Thanks

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023

5 Answers

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Ive Herreman [SLC] [DevOps Enabler]13.82K Posted 17th September 2021 1 Comment

Hi Alberto,

When you right-click on your alarm, you can choose view comments.
Would that work as a solution for you?

Ive Herreman [SLC] [DevOps Enabler] Answered question 17th September 2021
Alberto De Luca commented 17th September 2021

Hi, Ive

We use that a lot – yet when it comes to multiple rows e.g. for masked alarms that have been associated with the same Planned Work ID, having the comments directly visible in console would be much quicker than right-clicking each single alarm row – will add some screnshots below

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