When some of our users are using the advanced search function pinned to the sidebar more results return than expected.
Our Cube is set up to only retrieve View results (despite All types being displayed in the dropdown box). Some operators, however, are also getting element and service results). This means they need to sift through those to get to their desired View result.
I cannot see any noticeable difference in use setting between users for whom this does and doesn't work so looking for any ideas anyone might have.
I have attached two images as an example. I am also wondering why the 6063 Nannup Devices View is coming up in the 'working' example. I cannot see any 2040 reference in the view that would result in it being filtered out for display.
Thank you! 🙂
Do you notice a difference when selecting the View filter in the combobox instead of All Types? Or when you change the search filter to view 2040? Using the view/service/element keyword infront will only return results of that type.
Different users might see different items if their permissions do not allow them to see certain elements.
View 6063 Nannup Devices might be showing up because its actual view ID is 2040. You can quickly check this by looking up the ID through rightclick > properties.
Could you elaborate on "Our Cube is set up to only retrieve View results"? Where exactly would this be configured?
Hi Tom, can you check following settings on the MaintenanceSettings.xml file of the DMAs?
Do all users connect their client to the same DMA?