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Adding Multiple Phone number in Group On cube

Solved832 views30th January 2024
5
Muhamad Nor Iman Hasan253 7th November 2023 0 Comments

Hi Support,

Could you advice how to add multiple number phone for one group on Cube

Thanks!

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 30th January 2024

2 Answers

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Pieter Van Compernolle [SLC] [DevOps Enabler]3.29K Posted 29th January 2024 2 Comments

Hi Muhamad,

Telephones numbers can be configured on users and not on groups (see also answer Kevin).
Do you want to use the telephone number in scope of Mobile Gateway? Anyway, we don’t support multiple numbers per user as far as I believe.

In order to send to multiple destinations at once you’ll have to either target multiple telephone numbers, multiple users or a user group (implicit multiple users).

Hope that helps.

Pieter Van Compernolle [SLC] [DevOps Enabler] Posted new comment 30th January 2024
Muhamad Nor Iman Hasan commented 30th January 2024

Hi Pieter,

Yes, that is correct. one user only can have one phone number.
However i wanted to send the correlation in a group of phone number.

Anyway issue solve after adding user into a group. Thanks!

Pieter Van Compernolle [SLC] [DevOps Enabler] commented 30th January 2024

ok perfect, thank you for the confirmation!

1
Kevin Vermeulen [SLC] [DevOps Member]552 Posted 7th November 2023 0 Comments

Helllo Muhamad,

I tried with separating them with a dash(-) or a space or /, I managed to save to telephone numbers.

PS: I don’t think it’s on user group level that you can set the phone-number but on user-name details page instead?

Kevin Vermeulen [SLC] [DevOps Member] Answered question 7th November 2023
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