We're automatically creating SRM bookings from information pulled into from another system, the automation script that creates the booking and returns the message with the GUID if successful sometimes returns Function x is mandatory and there's no available resource even though the booking was successfully created, I've reduced the number of bookings to be created by the script each time to 100, which has greatly improved things, but still isn't 100% accurate.
The script also writes the message back to the table in the element that initially called it, with the contents, allowing the booking to be updated if the times etc are changed. From what I can find you can only update a booking if you have the GUID already, unless there's a function I'm missing?
Hi Jens,
This ended up being a bug that is being looked at by the relevant team.
Tim also identified returning the GUID for the existing booking to populate it into the element that’s sending the create requests.
Following up on this question, in our latest SRM versions some more robustness changes were made and on top of that i can also think about some enhancements in our core software to update caches in a more resilient way that could avoid this behavior from happening
Can you confirm if you still have similar issues or if they are resolved now?
If so, which DMA + SRM version are you using?
Hi Philip, can you provide more details in which case you would like to update the booking without having the GUID?