Hi there. Is it possible to show the number of Services in alarm via the AlarmSummary shape data? I've crafted an alarm filter in the usual way and used this in the shape data, but can't see an option (incl. a placeholder) that can count and display the number of services that are in alarm that meet the alarm filter condition. The AlarmSummary shape data is:
active|Dashboard - BT Sport - FCS1000|false
NB: The Visio being used is connected to a View, and is not tied to any specific Service.
Currently, there is no way to count services or elements that are in alarm for a given alarm filter using the AlarmSummary shape. You can find all available statistics for this shape in the help.
Feel free to suggest this as an addition to the AlarmSummary functionality on the feature suggestions page.
Edit:
With the above being said, there is a way to visualize the number of services in alarm.
The solution is not straight forward:
- Configure a children shape that creates a shape for each service in alarm. You can set the scope for this to a certain view. Additionally, you can create a severity filter that limits the services to those which are in alarm (and even configure in which severities you're interested in).
- Add the 'Highlight' shape data to the service template shape and set its value to 'true'. This will cause the created service shapes to be highlighted at all times.
- On the Visual Overview, we can have a shape that counts all highlighted shapes. In the shape text, we can then use the [Highlighted] keyword which will be replaced with the count of all highlighted shapes. This will be identical to all services being in alarm.
I have created a Visio file that contains this setup. Unfortunately, we can't upload documents on here yet so feel free to email us with a reference to this question so we can mail you this Visio file in return.
Thanks for the suggestion Bert. The post has been updated with your proposed workaround.
Sebastiaan, not sure if I remember correctly, but you can generate children shapes iterating over services with a filter on severity, and I thought there was also a possibility to then display the number of items. Is that correct? Because this way you could display the count, and just add a very small or even invisible shape per service which would even visually show the situation.