We would like to investigate why “View Statics” shows (N/A) on all views after upgrading to 10.0

Solved450 views#viewstatics ShapeData Visio
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We would like to investigate why the “View Statics” is showing (N/A) on the visual overview of all views using the same visio after upgrading the DataMiner from version 9.6.12 to 10.0. Is there a change in the datashape configured in the Visio?

Kawssar Marzouk [DevOps Enabler] Selected answer as best 10th October 2024
Toon Casteele [SLC] [DevOps Enabler] commented

Can you try adding View shape data to your shape to make sure it’s linked to the View correctly?

1 Answer

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Hi Kawssar,

The ‘N/A’ value appears during an alarm storm as a safeguard to prevent the client from freezing due to excessive alarms. Once the storm is gone, the numbers should be shown again.

Kawssar Marzouk [DevOps Enabler] Selected answer as best 10th October 2024