We would like to trigger an automation script to do custom actions when the state of a booking changes. For example, when a resource is changed and bookings go to a quarantined state, we would like to run an automation script.
What is the best way to do this?
Hi Michiel,
We have a similar question posted in the Dojo. You can refer to the link below:
SRM – Run a script on reservationInstance and service lifecycle events/alarms.
In summary, there are various ways to achieve this, such as updating the LSO Scripts based on the generic states (Start, Stop, Standby, etc), using the Events Table in the Booking Manager, or launching custom code in case you trigger the action from within a script for other events (Partial, Cancelled, Service Preroll, Failed Service Preroll, Quarantined, etc).
Hope this information is helpful.