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How to trigger an automation script on booking state changes?

Solved178 views3rd November 2023SRM
4
Michiel Saelen [SLC] [DevOps Enabler]4.11K 2nd November 2023 0 Comments

We would like to trigger an automation script to do custom actions when the state of a booking changes. For example, when a resource is changed and bookings go to a quarantined state, we would like to run an automation script.
What is the best way to do this?

Michiel Saelen [SLC] [DevOps Enabler] Selected answer as best 3rd November 2023

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Jeeva Suria Rajah [SLC] [DevOps Advocate]1.34K Posted 2nd November 2023 0 Comments

Hi Michiel,

We have a similar question posted in the Dojo. You can refer to the link below:

SRM – Run a script on reservationInstance and service lifecycle events/alarms.

In summary, there are various ways to achieve this, such as updating the LSO Scripts based on the generic states (Start, Stop, Standby, etc), using the Events Table in the Booking Manager, or launching custom code in case you trigger the action from within a script for other events (Partial, Cancelled, Service Preroll, Failed Service Preroll, Quarantined, etc).

Hope this information is helpful.

Michiel Saelen [SLC] [DevOps Enabler] Selected answer as best 3rd November 2023
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