Alarm “timeout” severity and SNMP forward

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Hello

Can you please tell how can we how can we differentiate the “timeout” severity from others (critical, major, minor, etc.) when we send “timeout” events from Dataminer to a 3rd party system via “SNMP forward” ?

Thank you.

Best regards

Bruno Sousa

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 6th July 2023

3 Answers

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Hi Bruno,

Not sure if this is what you are looking for but the severityID of the timeout alarm will be 17. This way you can differentiate the timeout alarms from the other alarms.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 6th July 2023
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Thank you both for the suggestions!

Best regards

Bruno Sousa

Bruno Sousa [DevOps Member] Answered question 14th April 2023
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Hi Bruno,

A possible option is to configure a SNMP Manager with:

  • A different binding OID (a custom OID that you know represents a timeout alarm)

  • A filter that only accepts alarms with ‘Timeout’ severity

Below an example of the trap forwarded:

Miguel Obregon [SLC] [DevOps Catalyst] Answered question 14th April 2023