Hi,
we are now establishing SSL connections between the servers and we are using a wildcard certificate.
In the documentation it’s mentioning that wildcard certificates are not working with dataminer.services.
Is there any workaround for this problem? I see at the moment that our DMS is offline in dataminer.services.
But we have only this certificate.


Hi Arunkrishna,
right now I have in the maintenancesettings *.<org>.com. But in IIS I used the correct binding to the specific domain. I will change it in the maintenancesettings.

DMS is still offline in dataminer.services

If you have done everything correctly and DMS is still offline, the cause could be due to the wildcard certificate; you can try using a certificate for the FQDN, as mentioned in the Docs and verify if that works.

Hi Stefan,
Have you been able to solve this with Arunkrishna's help, or do you still need further help with this issue?
Hi Stefan,
Based on what you wrote in the comments above, is the answer to this question that the file C:\Program Files\Skyline Communications\DataMiner CloudGateway\appsettings.custom.json must be present and correctly configured (as mentioned here in the documentation?
This just so we can close this question if no further information is needed here. 😊

No the file is not needed! This was created for http use, for https you usually don't need it
Hi Stefan, in your maintenancesettings.xml file, have you specified the FQDN instead of *.<org>.com ?
I have a setup using wildcard certificate (*.org.com) connected to dataminer.services but the IIS binding is to the FQDN : dma.org.com and maintenancesettings file also has name = dma.org.com.
You can try with this approach but the recommendation is to indeed not use wildcard certificates for connecting to dataminer.services.