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Where i can set the destination of emails and how to test if i can properly send them

Solved1.30K views5th July 2023email notification
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Marian Bacana155 18th May 2023 0 Comments

Hello again!

Guys, please bear with me as i still need to learn and i get confused. I followed some guides on how to configure the email server and i am not trying to send alarms.

I am using an internal email server so i only added the IP address, port and nologinmethod. I restarted the app, reconected the Cube app and the interface loaded up. Until here, it seems ok.

Then i tried to configure the alarm notifications from System Center -> Users / Groups ->MyUser -> Alerts -> Filters / Delivery.

Filter was created and i applied to be used with Email.

The second way was to actually create an alarm of a specific type. Then, from Active Alarms i right clicked -> Actions -> Alert me. This was the second filter created to be used with Email.

Now, i have both alarms up but no actual e-mail notification. The questions:

  • Where should I define where emails are sent ?
  •  How can i test if the emails are going out from my DMA and are accepted/rejected by my email server?

Thanks!

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 5th July 2023

4 Answers

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Arunkrishna Shreeder [SLC] [DevOps Advocate]4.03K Posted 19th May 2023 0 Comments
  1. You can configure outgoing emails here : Configuring outgoing email | DataMiner Docs.
  2. You can test the connectivity between your DMA and mail server by pings, telnet etc. or use a wireshark capture perhaps ? Are there any firewall rules that might need to be added and is the port open ? You can check the file "C:\Skyline DataMiner\Logging\SLWatchdog2.txt". It usually has info regarding sending of emails. For example, this is what my file says (I do not have any mail servers configured)
    2023-05-19 09:32:37 69756|Sending notification e-mail failed. Notification Problem: Mail server (localhost) is unavailable (No connection could be made because the target machine actively refused it. = 0x8007274dh; last response: )
Arunkrishna Shreeder [SLC] [DevOps Advocate] Edited answer 19th May 2023
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