Hi DOJO,
I have a service hosted on agent A that contains multiple elements hosted across different DMAs. I would like to migrate the service itself from agent A to agent B. However, it seems that the migration feature available in System Center > Agent > Status only supports element migration.
I considered performing a DELT export of the service, then deleting it from agent A and importing it on agent B. However, the export includes all elements within the service, and I do not want to migrate those elements.
Do you have any recommendations on how to move only the service without affecting the underlying elements?
Kind regards,
Hi Catarina
It is true that the child elements are included when DELT exporting a service + whilst importing the DELT package, however it's still perfectly possible to export/import services.
When importing a DELT package, the contents are always checked first. Whenever the package contains something which is already present on the system, it'll ask if you want to replace it or not:
As far as I know, this goes for any content (elements, (sub)service, templates, documents,...)
=> Since you don't want to touch the underlying elements, you'll want to click "Don't import".
If you're hesitant or doubting, you could always try this out with a newly created dummy service on the system itself first.
Hi Catarina,
Maybe if you can elaborate a bit more the use case? If the elements that are part of the service are not migrated, then what child elements should be included in the service in agent B?
I believe the best approach in this case is to use a service template. For example, you can create a service template on agent A to generate services. Once you are happy with the outcome, you can export this service template to agent B to provision the same services on agent B.
Hope it helps.