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Visual Overview – Show weighted average of different SLAs

Solved1.44K views2nd March 2022SLA Visual Overview
2
Jens Vandewalle [SLC] [DevOps Enabler]9.44K 24th February 2022 0 Comments

Hi Dojo,

On a country visual we show the SLA severity and availability of each region.
Now we want to see the average of the whole country. This should be a weighted average by taking the number of inhabitants of each region in account.

How can we achieve this knowing that we want to show this weighted average value on the same visual and monitor it?

serge riviere [SLC] [DevOps Member] Answered question 2nd March 2022

3 Answers

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Ruben Vandepitte [SLC] [DevOps Advocate]2.28K Posted 24th February 2022 0 Comments

In case it's purely a matter of visualization, you could launch an automation script in the background whenever the Visio drawing is opened.

The script calculates the weighted SLA average and pushes it back into a session variable, which is then visualized.

In case you require monitoring, trending, etc... a custom driver is probably the only way, as indicated by Matthias.

Ben Vandenberghe [SLC] [DevOps Enabler] Selected answer as best 24th February 2022
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