Visio file not Updated when edited in one machine.

Solved31.64K viewsconfiguration stencils Visio
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Hi everyone,

I have an issue with my machine (I think)...

I'm trying to modify a Visio assigned to a protocol; When I click the Edit in vision option in Dataminer Cube, edit anything on the File and save it, nothing happens. But if one of my colleagues does the same change in his machine, everything works!

I suspect that there is something wrong with the Visio configuration or Stencils on my machine. Could someone please let me know what do I need to check to have everything working?

I'm using Visio 2013 and the latest CU of Dataminer, BTW.

Thanks!

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023

3 Answers

2
9.09K 2 Comments

No idea if this could fix it, but can you check if you have a cache on your client machine and clear that one first and try again?  Should be C:\Users\...\Documents\DataMiner Working Folder\Visio (that's the default).

David Pernes [SLC] Posted new comment 12th August 2021
Arturo Lizcano [SLC] [DevOps Member] commented

Hi Ben, Thanks for your answer.
I checked the files and deleted all that I found in the working folders and even the ones in:

%APPDATA%SkylineDataMinerStencils

And I have the same behavior.
David Pernes [SLC] commented

Just to complement the provided information the Visio cache is present in the following folder:
C:Users..AppDataLocalSkylineDataMinerDataMinerCubeVisioCache
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