Hi
After installing a new FO DMA pair when I launch Cube @localhost I am getting this error. I made sure I ticked the Admin box in Custom install
Hi Alex,
First of all my apologies for my late response.
This is unfortunately a known issue that was discovered already internally, however the fix will only be added in the next release 10.4.7 or 10.4.0 CU4.
This doesn’t resolve your problem for now.
The problem is that the user isn’t saved on one of the locations.
A simple workaround is to create 2 local windows admin accounts. Logon with one of those and do the installation of DataMiner.
When DataMiner is started up, add the other admin account as a DataMiner user.
You should then be able to continuously logon with that second user you added, as the first one will be deleted again.
Please let me know if it wouldn’t be clear, or you have some additional questions.
Hi Alex,
Great to hear!
We’ll make sure it’s resolved when release our new installer.
Unfortunately not, I am in Administrators group on server. When I enter my Domain\Username in the login, the Password field disappears… so I would expect to be a user defined in the system
Hi Alex,
The behavior that you describe ‘When I enter my DomainUsername in the login, the password field disappears’ is expected. Cube will try to log in with your domain credentials.
Just double checking, have you try using as username ‘.\yourUsername’?
Hi Miguel
I gave that a try but I get Incorrect username or password
Hi Alex, did you solve that problem? Because I encountered the same behavior.
Unfortunately not. First attempt after re-installing Cube was successful, now I’m getting the same error when I try to login. Did you use the 10.2 Main Release installer? I did
Do you know the local Administrator password of that server?
Because you should always be able to log on via that .\Administrator account.
Hi Thibault
Thanks for the response. I have been using this workaround successfully during my last installs and upgrades. I have not needed to create local Windows Admins but simply creating a user in Cube and making the user Admin is working for us