Hi,
I'm trying to upgrade an Agent from version 10.0.x(10.0.0.0-9517-CU6) to a 10.3.x by following this guide:
But i get the following error
General 05/12/2023 12:27:34 [Error] Unexpected exception during upgrade: ICSharpCode.SharpZipLib.SharpZipBaseException: Unexpected EOF
in ICSharpCode.SharpZipLib.Zip.Compression.Streams.InflaterInputStream.Fill()
in ICSharpCode.SharpZipLib.Zip.Compression.Streams.InflaterInputStream.Read(Byte[] buffer, Int32 offset, Int32 count)
in ICSharpCode.SharpZipLib.Zip.ZipInputStream.BodyRead(Byte[] buffer, Int32 offset, Int32 count)
in ICSharpCode.SharpZipLib.Zip.ZipInputStream.Read(Byte[] buffer, Int32 offset, Int32 count)
in Skyline.DataMiner.Net.Upgrade.UpgradeHelper.ExtractFileFromZip(ZipInputStream zs, ZipEntry theEntry, String displayName, String extractLocation, UnpackProgressHandler progressHandler)
in Skyline.DataMiner.Net.Upgrade.UpgradeHelper.ExtractPackage(String packagePath, String packageExtractPath, UnpackProgressHandler progressHandler)
in Skyline.DataMiner.Net.Upgrade.AgentToUpgradeInfo.LaunchOneAgentUpgrade_Local()
in Skyline.DataMiner.Net.Upgrade.AgentToUpgradeInfo.LaunchOneAgentUpgrade()
in Skyline.DataMiner.Net.Upgrade.AgentToUpgradeInfo.UpgradeOneAgentThread(Object state)
I've tried to upgrade also to the latest version of the 10.0.x but i get the same error so i don't think that is to attribute to the jump from 10.0.x to the 10.3.x.
Hi Vincenzo,
Sorry to hear that your upgrade process is not going well. A failure during an upgrade could be related to a lot of different causes, therefore typically we require more in-depth information to be able to find the specific problem.
I'm afraid you will be helped better by reporting this problem to Skyline Techsupport (techsupport@skyline.be). Our team will work together with you to find the problem and resolution.
Kind Regards,
Jarno