Hi,
I'm trying to upgrade an Agent from version 10.0.x(10.0.0.0-9517-CU6) to a 10.3.x by following this guide:
But i get the following error
General 05/12/2023 12:27:34 [Error] Unexpected exception during upgrade: ICSharpCode.SharpZipLib.SharpZipBaseException: Unexpected EOF
in ICSharpCode.SharpZipLib.Zip.Compression.Streams.InflaterInputStream.Fill()
in ICSharpCode.SharpZipLib.Zip.Compression.Streams.InflaterInputStream.Read(Byte[] buffer, Int32 offset, Int32 count)
in ICSharpCode.SharpZipLib.Zip.ZipInputStream.BodyRead(Byte[] buffer, Int32 offset, Int32 count)
in ICSharpCode.SharpZipLib.Zip.ZipInputStream.Read(Byte[] buffer, Int32 offset, Int32 count)
in Skyline.DataMiner.Net.Upgrade.UpgradeHelper.ExtractFileFromZip(ZipInputStream zs, ZipEntry theEntry, String displayName, String extractLocation, UnpackProgressHandler progressHandler)
in Skyline.DataMiner.Net.Upgrade.UpgradeHelper.ExtractPackage(String packagePath, String packageExtractPath, UnpackProgressHandler progressHandler)
in Skyline.DataMiner.Net.Upgrade.AgentToUpgradeInfo.LaunchOneAgentUpgrade_Local()
in Skyline.DataMiner.Net.Upgrade.AgentToUpgradeInfo.LaunchOneAgentUpgrade()
in Skyline.DataMiner.Net.Upgrade.AgentToUpgradeInfo.UpgradeOneAgentThread(Object state)
I've tried to upgrade also to the latest version of the 10.0.x but i get the same error so i don't think that is to attribute to the jump from 10.0.x to the 10.3.x.
Hi Vicenzo,
It could be that the package you're trying to upload for update is corrupted or incomplete. Can you check the hash code against the ones you will find our download page?
You can use this cmdlet "Get-FileHash -Algorithm SHA256 'DataMiner 10.3.0.0-13537 Full Upgrade.dmupgrade' " in a Powershell window to calculate the hash code and then compare it with the values in Dojo.
Hi Vincenzo,
Sorry to hear that your upgrade process is not going well. A failure during an upgrade could be related to a lot of different causes, therefore typically we require more in-depth information to be able to find the specific problem.
I'm afraid you will be helped better by reporting this problem to Skyline Techsupport (techsupport@skyline.be). Our team will work together with you to find the problem and resolution.
Kind Regards,
Jarno
Thanks for the advice,
I check the file from the update center in cube and the hash code didn’t match with the value in dojo … a fresh download directly from the browser worked just fine.