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Upgrade failed : One or more prerequisites are not met for the target DataMiner Version

Solved929 views13th May 2022
0
filiep geeraert [SLC]83 13th May 2022 0 Comments

I was trying to upgrade my local DMA from a Feature Release version to a Main release version.
Getting this error.

localhost|2022-05-13 11:24:21|information|Launching local upgrade
localhost|2022-05-13 11:24:21|information|Unzipping dmupgrade package
localhost|2022-05-13 11:24:21|information|Unpacking Description.txt: 100%
localhost|2022-05-13 11:24:21|information|Unpacking SLUpgrade.dll: 0.04%
localhost|2022-05-13 11:24:21|information|Unpacking SLUpgrade.dll: 100%
localhost|2022-05-13 11:24:21|information|Unpacking SLUpgrade64.dll: 0.03%
localhost|2022-05-13 11:24:21|information|Unpacking SLUpgrade64.dll: 100%
localhost|2022-05-13 11:24:21|information|Unpacking Update.zip: 0%
localhost|2022-05-13 11:24:25|information|Unpacking Update.zip: 100%
localhost|2022-05-13 11:24:25|information|Will use current version of SLUpgrade.dll instead of version out of upgrade package (old version 10.2.2143.8680, new version 10.2.2201.618)
localhost|2022-05-13 11:24:25|information|Will use current version of SLUpgrade.dll instead of version out of upgrade package (old version 10.2.2143.8680, new version 10.2.2201.618)
localhost|2022-05-13 11:24:25|information|Notification connection initialized
localhost|2022-05-13 11:24:30|error|BPA Executor\BPA.dll failed:
localhost|2022-05-13 11:24:31|error|BPA Executor\SLNetTypes.dll failed:
localhost|2022-05-13 11:24:32|information|BPA VerifyClusterPorts.dll passed
localhost|2022-05-13 11:24:32|error|One or more prerequisites are not met for the target DataMiner Version
localhost|2022-05-13 11:24:32|finished|Failure
localhost|2022-05-13 11:24:32|local_failed|Upgrade failed
## 2022-05-13 11:24:32 ## failedAgents=localhost
## 2022-05-13 11:24:32 ## allCompleted=true
## 2022-05-13 11:24:32 ## status=Failed
localhost|2022-05-13 11:24:32|all_complete|Upgrade Failed
localhost|2022-05-13 11:24:32|cluster_complete|Upgrade Failed [all failed]

filiep geeraert [SLC] Selected answer as best 13th May 2022

1 Answer

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Brent Alleweireldt [SLC]1.53K Posted 13th May 2022 1 Comment

Hey Filiep,

The issue here is caused to to upgrading from a feature version before RN32944, to a main release version containing that RN. RN32944 added a few DLLs in the PreRequisite folder and some changes to SLUpgrade to handle this. Since the SLUpgrade from the feature release is considered a  "newer", the upgrade will always try and use the most recent version. this is indicated by the logline "Will use current version of SLUpgrade.dll instead of version out of upgrade package". In this case it means the Upgrade is using an SLUpgrade version that is not able to deal with the changes.

In general going from a feature release to a main release is not supported nor recommended. But in this case to fix this issue I would first go to a Feature release containing said RN (FR:10.2.4) and then going to the main release.

Simon Raine [SLC] [DevOps Advocate] Posted new comment 13th May 2022
Simon Raine [SLC] [DevOps Advocate] commented 13th May 2022

I think we should clarify here the statement that ‘going from a feature release to a main release is not supported nor recommended ‘. This is only in the case of the same overall main release version. e.g. 10.2.x feature release to 10.2.x main release. Going to a newer main release e.g. 10.2.x feature to 10.3.x main release is supported.

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