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Updating an Alarm Custom Property not working

Solved1.04K views12th July 2023alarm custom alarm property
1
Luis Gonzalez [SLC] [DevOps Advocate]475 5th October 2022 2 Comments

Hello Dojo Community,

I'm trying to update some custom alarm properties based on certain values that I receive.
I'm following the indications on the documentation NT_EDIT_PROPERTY (62) | DataMiner Docs:
protocol.NotifyDataMiner(62/*NT_EDIT_PROPERTY*/ , alarmPropertyEtmsId, propertyDetails);

With alarmPropertyEtmsId being:
var alarmPropertyEtmsId = "alarm:" + eventAlarm.AlarmID + ":" + eventAlarm.DataMinerID + ":" + eventAlarm.ElementID;

And I also tried with the method that is on the Docs with no success.

However, I'm not getting the alarm properties updated.

I saw that there is a new method for updating properties in Class Library, but that only applies for Elements, Views and Services.

Is there anything that I'm missing when trying to update?

Thanks!

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 12th July 2023
Alberto De Luca [DevOps Enabler] commented 6th October 2022

Subscribing as I’d like to get more insight as well – afaik, alarm properties are substantially different from properties defined for elements, views or services, as they are are attached just to the alarm (and the alarm lifecycle apparently):
https://community.dataminer.services/question/correlated-alarms-custom-alarm-properties-info-not-kept-in-console-when-the-alarm-clears/answer/92163/

Is the alarm still active/masked (= not cleared yet) when you try the update of the alarm property?

Luis Gonzalez [SLC] [DevOps Advocate] commented 6th October 2022

Thanks Alberto!
Yes, the alarm is still active when I try to update it, the alarm has been active for a long period of time without any change of state or anything

1 Answer

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Davy Degrande [SLC] [DevOps Advocate]1.43K Posted 20th October 2022 0 Comments

This should work but there is an open ticket that described that there is a bug when trying to edit alarm properties of a remote element/service/alarm/... if the object is hosted on another DMA the request isn't properly rerouted:

https://collaboration.dataminer.services/task/105197

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 12th July 2023
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