Hello everyone,
I have problems with my DataMiner localhost, and tried to uninstall DataMiner and install it back.
But, when I tried to uninstall it, I was not able to. There are two .dll files that I cannot delete manually or even as an administrator in command prompt (image below).
Also, in log files while uninstalling it is said that the access to path to these .dll-s is denied.
I even tried unregistering the .dll-s manually from CMD.
Did someone have the same issue, and if someone knows how to solve it?
Hi Nejra,
I can see that you are running CMD as administrator and still not able to remove these items. You will need to check which processes are using these DLLs:
- First, check (using the Task Manager) if there is still a SL process running. Since you are uninstalling DataMiner, you can safely kill the processes.
- Next, if you are not able to find any SL process running, you could use Process-Explorer (tool from Microsoft) to check which process is using these DLLs. Go to find and type the name of the DLLs. Once you find the processes, you will need to kill the processes so the DLLs can be finally deleted.
Hope it helps.
Hi Nejra,
You can also use our Factory Reset tool to uninstall Dataminer.
Factory reset tool | DataMiner Docs
Regards.
SLAuthFilterISAPI is an ISAPI extension module for the IIS web server. In IIS Manager you can remove this ISAPI extension. Then it should be possible to delete the files.
Thank you Wim! Stopping the web server allowed me to delete the files in the folder that were I was previously denied access to delete.
I am having the same issue with the two files after I ran the Uninstall.
I tried the process tool but I can not find any DataMiner processes running.
How can I remove the ISAPI Extension. Would I need to remove it under the service manager. Then should I install it during a new install?
The file is in use by the IIS web server. Open IIS Manager and stop the web server. Then go to “Default Web Site” and click ISAPI filters. If it has the SLAuthFilterISAPI you can delete it.
Installing DataMiner again will put this back.
Hi Miguel,
I found the issue using Process Explorer, and everything works fine now.
Thank you very much.