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Unable to create or view user defined apps

Solved710 views5th May 2023
0
Ive Herreman [SLC] [DevOps Enabler]13.61K 4th May 2023 4 Comments

Hi Community,

I have two systems that are seemingly configured identically.
Yet, one system shows user-defined apps and allows me to create new ones.

The other system doesn’t show my user-defined apps and doesn’t give me the option to create new ones.

So far I have:

  1. Restart DataMiner
  2. Restart IIS
  3. Confirmed applications soft-launch option is set
  4. Confirmed my user has the correct user rights
  5. Confirmed the home screen executes the ‘GetApplications’ request and receives my app details in the response.

At this point I’m unable to identify why i can’t get access to my user defined apps.
Is there anything else I can try?

Thanks

Sebastiaan Dumoulein [SLC] [DevOps Enabler] Posted new comment 5th May 2023
Ive Herreman [SLC] [DevOps Enabler] commented 4th May 2023

I’m running DataMiner version 10.3.5

Wim Bruynooghe [SLC] [DevOps Advocate] commented 4th May 2023

Since 10.2.6 (RN33208), the “Applications” soft-launch flag is no longer needed, but you need to have “Low-code apps” enabled in your DataMiner license.

Ive Herreman [SLC] [DevOps Enabler] commented 4th May 2023

Thanks Wim!
Any chance we could make it more obvious that the license is missing?
e.g. when navigating to the app URL directly, show “not licensed”?

Sebastiaan Dumoulein [SLC] [DevOps Enabler] commented 5th May 2023

That’s a good suggestion. Added it to our backlog: https://collaboration.dataminer.services/task/211301

1 Answer

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Ruben Vandepitte [SLC] [DevOps Advocate]2.32K Posted 4th May 2023 0 Comments

Does the system have the required licensing flag ‘Low Code Apps’ enabled?

Ive Herreman [SLC] [DevOps Enabler] Selected answer as best 4th May 2023
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