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  • >> Go to dataminer.services

Timeout with user define API through remote access

Solved514 views10th October 2024
5
Jan Vanhove [SLC] [DevOps Member]1.16K 10th October 2024 0 Comments

I have a lengthy user defined API (+- 40 seconds)

I have already modified the code-behind automation script to avoid a timeout there.

I have configured the DxM that hosts the API to extend the timeout:

  • on DxM level
  • on IIS level

When triggering this using postman, it succeeds when using 'localhost', only when I go via x-y.on.dataminer.services I get a timeout in postman after about 30 seconds.

Is there anything I can do to solve this?

Thx

Reponse in postman

Jan Vanhove [SLC] [DevOps Member] Selected answer as best 10th October 2024

1 Answer

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Jordy Ampe [SLC] [DevOps Enabler]1.79K Posted 10th October 2024 0 Comments

Hi Jan,

All request going through remote access (dataminer.services) have to be finished within the 30 seconds timeout. Currently there is no way around that.

A better (asynchronous) approach for your use case is by having a call to trigger the process which, if the request is valid & authenticated, just returns 'Accepted' and ideally an ID. And another call to get the response or status of the process by that ID.

Wkr

Jordy Ampe [SLC] [DevOps Enabler] Edited answer 10th October 2024
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