Timeout while discovering connection settings or endpoints

370 viewscube client datamine cube
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Hello,

We recently installed DataMiner using 10.2 installer but we are unable to access cube :

Connectionsettings :
* type=RemotingConnection;polling=0;zip=true

Endpoints:
http://192.168.1.10:8004/SLNetService
http://192.168.1.10:8004/SLNetService

We have installed the URL Rewrite module, restarted IIS but the issue persists.

Cube logging indicates
Message : Login Failed.
Exception : (Code: 0x80040309) Skyline.DataMiner.Net.Exceptions.DataMinerException: Timeout while discovering connection settings or endpoints
at Skyline.DataMiner.Client.Framework.ClientConnection.MakeConnectionInternal(ConnectData data)
at Skyline.DataMiner.Client.Framework.ClientConnection.MakeConnection(Object state)

Https has not been configured in maintenancesettings. Is there anything else we could check to resolve this problem ? Thank you.

Seppe Dejonckheere [SLC] [DevOps Enabler] Answered question 9th September 2024

1 Answer

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Hi,

This exception can have multiple root causes so would it be possible to share more of the logging?

If cube is configured to only attempt HTTPS, the lack of HTTPS configuration on DataMiner side could be the cause, but if Cube attempts both HTTP and HTTPS it could be caused by a firewall or the IIS configuration.

Kind regards,

Seppe Dejonckheere [SLC] [DevOps Enabler] Answered question 9th September 2024
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