Hi Alberto,

this should not happen indeed, if you want to further investigate what is going on i would proceed as followed:

In the C:\Skyline DataMiner\Recycle Bin you should find the views.xml change that bumped the element/service to the root view.

This way you can know the exact time stamp when this occurs. Next up i would check the information events to know which kind of “action” is causing this

For example if it would occur at a midnight sync, this would mean that something is wrong with your sync caches, which definitely would point towards a software issue