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Starting Element Failed – hr = 80040226

Solved1.08K views19th July 2023adl2099 DB failure RTE runtime error
0
Alberto De Luca [DevOps Enabler]4.58K 5th June 2023 1 Comment

Hi Dojo,
Every now and then I'm bumping into the error in subject and elements get corrupted on the local DB of the DMA - the workaround identified is to recreate the element, however this causes loss of history & trending data - it seems to happen for SL or 3rd party protocols indifferently - some quick googling for the error code returns this "filter is not running" message - any hints please?


It doesn't seem to be a "general" DB failure as other elements on the same local DB keep running fine - it's rather an element corruption.

Currently running 10.2.10.0-12242.
Any steer will be helpful.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 19th July 2023
Marieke Goethals [SLC] [DevOps Catalyst] commented 4th July 2023

Hi Alberto,
Have you been able to solve the issue with these answers? If so, could you select the best answer, so we can close this question?

2 Answers

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Arunkrishna Shreeder [SLC] [DevOps Advocate]4.02K Posted 6th June 2023 1 Comment

Hi Alberto,

You can in general check if the DMA has any connectivity issues to its database, or if the database process has high memory usage or struggles with weekly processes such as compaction or if there are tombstones that are not being cleared by compaction processes. You can contact techsupport for further assistance.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 19th July 2023
Alberto De Luca [DevOps Enabler] commented 6th June 2023

Thanks, Arunkrishna – that’s a good lead too – indeed compaction is something that was recently improved on a few servers, so maybe some DMAs need that too – will check with our squads.

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