Start element failed – all agents.

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Hi,

I have noticed that I have an alert for all agents saying that start element failed and initialising the communication of port 2 failed. What causes this please?

Thanks,

Paul

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023

2 Answers

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These are the ones in red.

Paul Palmer Posted new comment 21st December 2022
Simon Raine [SLC] [DevOps Enabler] commented

The SNMP community strings, if they has not been configured to be something different is often default get ‘public’ and the set is ‘private’ for a device agent. The IP address/host field of the serial connection should be the IP of the computer that you are trying to poll information from with the Microsoft Platform Element.
Paul Palmer commented

Thanks Simon, I have no idea why they were blank and how long they have been like that! I have corrected those and hopefully that has fixed the fault.
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