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SRM – ResourceManagerTraceDataException

Solved591 views11th May 2023SRM
3
Jeroen Geldhof [SLC] [DevOps Enabler]5.04K 10th May 2023 1 Comment

After making a change on a service definition I didn't see the bookings go to state Quarantined.
However to see the effect of the change I canceled the booking and deleted it in order to recreate it.
It's however throwing following error when I try to recreate it.
How do I start debugging this?

Script Failure (TMD Bookings): EXIT: "[ERROR]|Run|Exception:Skyline.DataMiner.Library.Exceptions.ResourceManagerTraceDataException: TraceData: (amount = 1)
- ErrorData: (amount = 1)
- ResourceManagerErrorData: ErrorReason: ReservationUpdateCausedReservationsToGoToQuarantine,
MustBeMovedToQuarantine: Reservation 497ff4ae-0c24-4570-b9e6-034eb9b50fc2 - 4175_ACBC_ADITHYA TV | Quarantined usages:
Resource used:3f1a2d52-2314-49a5-96e8-baba460e61f2 must be quarantined because:ReservationInstanceUpdated: 497ff4ae-0c24-4570-b9e6-034eb9b50fc2

---> Skyline.DataMiner.Library.Exceptions.ReservationNotFoundException: Exception of type 'Skyline.DataMiner.Library.Exceptions.ReservationNotFoundException' was thrown.
at Skyline.DataMiner.Library.Solutions.SRM.Extensions.ISrmContextExtensions.CommitReservation(ISrmManagersContext context, Boolean forceQuarantine)
--- End of inner exception stack trace ---
at Skyline.DataMiner.Library.Solutions.SRM.Extensions.ISrmContextExtensions.CommitReservation(ISrmManagersContext context, Boolean forceQuarantine)
at Skyline.DataMiner.Library.Solutions.SRM.FastBookingCreation.BookingBuilder.CreateBooking(Booking bookingData)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Skyline.DataMiner.Library.Solutions.SRM.FastBookingCreation.BookingBuilder.CreateBooking(Booking bookingData)
at Skyline.DataMiner.Library.Solutions.SRM.BookingManager.CreateNewBookingInternal(Engine engine, BookingManagerInfo bookingManagerInfo, Booking bookingData, IEnumerable`1 functions, IEnumerable`1 events, IEnumerable`1 properties, IEnumerable`1 groups, Dictionary`2 resourceFilters, Nullable`1 isSilent, WizardUserInteraction wizardUserInteraction, SrmCache srmCache)
at Skyline.DataMiner.Library.Solutions.SRM.BookingManager.CreateNewBooking(Engine engine, Booking bookingData, IEnumerable`1 functions, IEnumerable`1 events, IEnumerable`1 properties, IEnumerable`1 groups, Boolean isSilent)
at Script.CreateBooking(Engine engine, ReceivedData data, Function[] functions)
at Script.CreateSilentBooking(Engine engine, ReceivedData booking)
at Script.Run(Engine engine)" (see comment for more details)

Jeroen Geldhof [SLC] [DevOps Enabler] Selected answer as best 11th May 2023
Ive Herreman [SLC] [DevOps Enabler] commented 10th May 2023

Hi Jeroen,

It seems that capacity or a capability for resource ‘3f1a2d52-2314-49a5-96e8-baba460e61f2’ might be missing.

If you have configured logging in your booking manager, you should be able to find a log file for this booking in the configured folder.
That logging might give you more details.

1 Answer

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1
Jorge Dias [SLC] [DevOps Enabler]4.76K Posted 10th May 2023 0 Comments

Hi Jeroen,

The exception already tells you that was resource 3f1a2d52-2314-49a5-96e8-baba460e61f2 that caused the error.

After that you should open the booking log file and search for which capacities and capabilities were asked for that resource and check if it does support those, if not then you found the problem. E.g.:

10/05/2023 16:59:16.7157
Debug
Jorge Dias
0073
Set Capability on Node Demodulating
ID: 51824d5b-ac6f-4cb7-a553-71c385935b16 Value: DVB-S2

10/05/2023 16:59:16.7167
Debug
Jorge Dias
0073
Set Capacity on Node Demodulating
ID: b1377a1d-f886-45bc-8329-90523c6ffe7c Value: 10720.75

10/05/2023 16:59:16.7167
Debug
Jorge Dias
0073
Set Capability on Node Demodulating
ID: 58f1ab17-ed09-40f6-8aa2-2f8e9fd721ae Value: 25%

Otherwise, your booking is being used by another bookings at the same time and it doesn't have enough concurrently and/or capacity.

Jeroen Geldhof [SLC] [DevOps Enabler] Selected answer as best 11th May 2023
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