Dojo,
Typically there are a pair of logs for SRM reservations, a debug and booking log. On occasion I don’t see a booking log only a debug log. There is no reason to believe the reservation was not successful but puzzled as to why there is no booking log for such reservation.
Are there conditions under which booking logs are not created and how can I troubleshoot missing booking logs ?
SRM version: 1.2.35
Hi Wale,
Log files are only created when a first log line is written to that file and the logs starting with Booking refer to the booking orchestration that happens when the booking start and ends (or custom actions done while running), so those files will only be created after you booking starts.
Then the only possibility that I can think of is that the files were already deleted because they were not updated within the time to keep defined in the booking manager.
Not applicable in this case; but I’ll keep an eye on this situation and create a task if needed.
Thanks Jorge, I’m actually implying here that the booking / orchestration took place but no booking logs to show for it. Is this a possibility ?