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  • >> Go to dataminer.services

SLNet not starting after DMA restart

Solved972 views10th July 2023SLNet
1
Arunkrishna Shreeder [SLC] [DevOps Advocate]4.00K 18th August 2021 0 Comments

Hi Dojo,

In DataMiner 10.1 CU4, I have noticed many-a-times that SLNet does not start when a DMA restart is performed, the status is shown as 'Starting' in task manager but it does not start. The SLNet log file is also empty.

I have performed the unregister and re-register dataminer and dlls but the issue persists. Only a server reboot seems to resolve this, which is extreme. Is this a known issue ? What can be done/checked to ensure SLNet starts ?
Thank you 🙂

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 10th July 2023

1 Answer

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Gellynck Jens [SLC]2.71K Posted 18th August 2021 0 Comments

When the SLNet process crashes it will create a separate logfile SLNet.crash.txt. Can you check if this file exists in C:\Skyline DataMiner\Logging?

I would also check the following logfiles:

  • SLErrors.txt
  • SLWatchdog2.txt
  • SLNet.txt (if in your case it doesn't exist, SLNet_BAK.txt)

Other than that you can also check the Application (under Windows Logs) and DataMiner logs (under Applications & Services) in the Windows Event Viewer.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 10th July 2023
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