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  • >> Go to dataminer.services

Protocol won’t load into Dataminer

Solved1.07K views12th July 2023bug
3
Benjamin Hodžić [SLC] [DevOps Advocate]1.12K 9th September 2022 2 Comments

I’m using 10.2, when I try to import some dummy protocol for training on my localhost instance, by upload or copy-paste in the existing one, nothing happens.

Log:

2022/09/08 16:53:18.383|SLBPAManager.txt|SLNet.exe|.ctor|ERR|0|485|Error while constructing ExternalBpaProcess. (Code: 0x80131500) Skyline.DataMiner.Net.Exceptions.DataMinerException: Failed to launch SLHelper (60s)
at SLHelperTypes.HelperWrapper.Launch(HandleMessageCallback messageCallback)
at Skyline.DataMiner.Net.BPA.ExternalBpaProcess..ctor(ILoggerWrapper logger)
2022/09/08 16:55:18.462|SLBPAManager.txt|SLNet.exe|CleanupHelperStatus|ERR|0|485|(Code: 0x80131500) Skyline.DataMiner.Net.Exceptions.DataMinerException: Failed to launch SLHelper (60s)
at SLHelperTypes.HelperWrapper.Launch(HandleMessageCallback messageCallback)
at Skyline.DataMiner.Net.BPA.ExternalBpaProcess.CleanupHelperStatus()
Failed to cleanup external SLHelper process

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 12th July 2023
Alberto De Luca [DevOps Enabler] commented 9th September 2022

Wondering what’s the “upload” GUI section you use – do you also get “.xml” only as the possible extension when right-clicking the protocol in the “Protocols & Templates” app?

Benjamin Hodžić [SLC] [DevOps Advocate] commented 9th September 2022

Yes, just the .xml file
But I actually got it to work by reinstalling dataminer

1 Answer

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2
Benjamin Hodžić [SLC] [DevOps Advocate]1.12K Posted 9th September 2022 0 Comments

Fixed by reinstalling Dataminer.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 12th July 2023
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