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Process Automation queue cleanup

Solved1.02K views23rd October 2023process automation
3
Jeroen Geldhof [SLC] [DevOps Enabler]5.04K 19th October 2023 1 Comment

The process automation looks like it's stuck.  I would like to clean up the queue to try with a single token if it works
How do I clean up the queue, and is there a way to restart process automation?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 23rd October 2023
Jeroen Geldhof [SLC] [DevOps Enabler] commented 19th October 2023

I just figured out the problem.
No need to clear up the queue anymore.
The problem was in one of the actions

1 Answer

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André Rodrigues [SLC] [DevOps Member]709 Posted 20th October 2023 0 Comments

Hi Jeroen,

Glad you found the solution. To clear the queue elements or restart the process, the best way is to complete the associated booking and create a new one. The existing booking, when finished, will complete the associated tokens that are in progress.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 23rd October 2023
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