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Mikrotik Router_Time_Out

617 views18th April 2025
0
Davor Joleski [DevOps Enabler]572 30th October 2024 1 Comment

I've created a Mikrotik Router element on my DMS. Everything works okay initially, but after some time it shows timeout for mtxrInterfaceStatsTable()

Marieke Goethals [SLC] [DevOps Catalyst] Posted new comment 18th April 2025
Marieke Goethals [SLC] [DevOps Catalyst] commented 18th April 2025

I see that this question has been inactive for some time. Do you still need help with this? If not, could you select the answer (using the ✓ icon) to indicate that the question is resolved?

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Simon Vandamme [SLC] [DevOps Advocate]952 Posted 20th December 2024 0 Comments

Hi Davor,

This is something to investigate so hard for me to give a straight answer but here are some pointers already:

  • This table is a rather large table (67 snmp columns), have you tried changing the timeout time in the element edit wizard to a bigger value to see if we just need to give some more time for all the data to come in?
  • You could also try to fetch that table using some 3rd party snmp tools to see if you also suffer timeouts or long delays there.
  • You could use a sniffer tool like wireshark to try and see what exactly is happening behind the scenes. Do we succeed retrieving the table to a certain point but fail retrieve the full table for one or the other reason? Does the device behaves the experted way in regards to what it answers when we execute the multipleGetNext snmp requests? (It sometimes happen that the order in which data sources return OIDs is wrong leading to unexpected results)

Some other questions:

  • are all the other groups of that element succeeding and only that one is failing?
  • is that group sometimes succeeding or always failing? from your question, I had the feeling it was maybe working the first time after restart but from the screenshot, seeing all columns as "not initialized" makes me think it simply never succeeeds.

regards,

Simon Vandamme [SLC] [DevOps Advocate] Answered question 20th December 2024
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