Hi Dojo,
We're performing a migration from the SNMP interface to WMI and I've found that for some servers the "Total Processor Load" is "Not Initialized" - wondering if it can depend on different OS versions needing different protocol versions or if there is any other way to fix the behaviour and always retrieve the value:
In other cases, the parameter is retrieved with no issues, always via the WMI:
Something similar can happen for other parameters,
e.g. "days since last reboot", but there the value is "Not Available" so the parameter gets polled:
Keen to solve this to remove the limitations spotted with the SNMP interface, any steer will be helpful.
Using Microsoft Platform v 1.1.3.11
Thanks
Hi Alberto,
On the troubleshooting page of the Microsoft Platform driver, there is a topic on missing parameters, can you check of the steps indicated in that resolution section are helping you out?
Troubleshooting | DataMiner Docs
I believe the command 'winmgmt.exe /resyncperf' might do the trick...
Bert
Marking this as solved
Found a workaround = apparently that old version can ultimately loads all metrics after an update between localhost/actual IP address (or viceversa) and an element restart – assuming this produces some effect that is similar to the resyncperf command when the element is locally hosted (DMA monitoring itself).
In any case our protocol version was old – next time we'll use the latest range
Thanks for the prompt hint, Bert, appreciated.
Will check the steps in that page and share the findings