Microsoft Platform Connector – Debug WMI Queries

Solved848 viewsMicrosoft Platform WMI
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Hi all,
I'm trying to display the 'Win32_MappedLogicalDisk' data in the Microsoft Platform Connector. I have added the query (via an action) to the connecter, but I don't receive any data:

I don't think that there is an error in the query because I can retrieve the data via a 3th party tool:

Do you have any idea what could cause this issue? Which steps can I follow to debug/investigate this?

Thanks in advance!

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 17th July 2023
Brent [SLC] commented

Is there any info regarding failing WQL/WMI query in the Elementlogging or the SLErrorsInProtocol?
Frederic Anthierens [SLC] [DevOps Enabler] commented

Hi Brent, there are no errors in the Elementlogging or SLErrorsInProtocol

1 Answer

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Are you trying to poll the same operating system that the dataminer agent is running?  If so, you might consider setting up WireShark on a loopback interface and compare the response packets on the query return from dataminer vs. the WMI tool.  My guess is that you are getting a response, but you may not be parsing it correctly.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 17th July 2023