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Method for Upgrade Packages to other agents through System Center in Cube?

Solved1.22K views18th July 2023File Transfer SLNet upgrade
0
Michael Wells [SLC] [DevOps Member]502 8th November 2021 0 Comments

I am trying to troubleshoot slow file transfers between certain agents that are located in different security zones and firewalls federate the traffic between agents.

For agents within a security zone, it takes about 3 minutes to upload a full upgrade file (500MB+), vs 20 minutes+ for uploading to agents in a different security zone through the firewall.

After doing a wireshark, it looks like we are sending an HTTP message over port 8004 that has an encrypted payload.  Is this a file transfer packet?

If not, what method are we using to transfer upgrade packages between agents in a cluster?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th July 2023

2 Answers

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Wouter Demuynck [SLC] [DevOps Advocate]5.91K Posted 9th November 2021 2 Comments

As additional information: the files for upgrade packets are uploaded in chunks of 100 KB. If the agents are configured to use encrypted connections (which is the default nowadays), the data in those chunks will also be encrypted.

Wouter Demuynck [SLC] [DevOps Advocate] Posted new comment 9th November 2021
Michael Wells [SLC] [DevOps Member] commented 9th November 2021

So this means a 500MByte upgrade package will require 5 million 100KB packets to be successfully transferred to upload to other agents? Is this setting configurable to increase the size of the chunk to reduce the number of packets and improve transfer speeds?

Wouter Demuynck [SLC] [DevOps Advocate] commented 9th November 2021

The packet size is currently not configurable.
Note: 5 million packets would be for 500GB. For 500MB, only 5120 packets are needed.

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