Hi Arunkhrishna,

Before to take the memory dump, you could also check if the process is a 32-bit or 64-bit process. You can double check this using the Task Manager.

• In the Task Manager, go to the tab 'Details'

• Right click in one of the columns and select 'Select columns':

• A pop-up will be displayed with the possible columns to be. Select the column 'Platform':

• You could check now if the process running is a 32-bit/64-bit process. For example, in the screenshot below, DataMinerCube.exe is a 64-bit process