I'm trying to get the logs of a DataMiner agent but whenever I open the LogCollector from the Skyline Taskbar Utility I will get the following message:
Is there something misconfigured in my agent? The DM version is FR 10.3.11
Can you try downloading and installing again the tool from Dojo (SLLogCollector)?
I remember I saw similar issues in the past and most of them were solved by downloading and installing again the tool.
Hope it helps.