Hi,
I have a similar question like here. The provided answer was to run the dcomConfig.exe tool, but I'm still not able to open the log files (after reopening Cube).
If I try to open the logging for example of SLDataMiner, first this is shown:
If I choose to "Proceed to site", then this is shown:
Any hints on how this can be solved? Is there somehow that I can find and add the security certificate and will that then solve the unauthorized error?
---------------------------------------------------------------------
EDIT, EXTRA INFO ADDED:
This DMA is a migration of another DMA. First there was a fresh install of DataMiner and then the backup that was taken from the old DMA was restored here. I can see from the link that it's trying to go to the url https://<newDnsName>/Tools/ViewLog.asp?host=<oldDnsName> , and when continuing it's mentioning in the unauthorized from agent "<oldDnsName>". Resolving the problem will probably be somewhere in getting that old DNS name out of some kind of configuration and let it point to the new DNS name.
Hi Laurens, is the <https> tag in your maintenancesettings.xml configured correctly with the new dns name? If this tag is not set correctly the logs will not be accessible.
I found the solution: when opening IIS Manager, site bindings for https, this was pointing to the “Auto-Created Cert by APIGateway” SSL certificate instead of the certificate of my own DMA. I changed that, restarted IIS to be sure, and then I was able to open the log files through cube.
That tag was indeed still pointing to the old DNS name. If I change it, then the name gets adapted but it’s still complaining about the certificate: “The certificate authority is invalid or incorrect”.