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LCA graph time display discrepancies between server time and local time

Solved83 views2 days agoDefault Timezone Error LCA time format TimeRange UTC
0
Arvid Skarin24 2 days ago 0 Comments

Hi,

I have been experiencing an issue where the time displayed in a LCA graph widget is incorrect when displaying relative time using the time range widget. Recently the time zone for the DataMiner server was set to UTC and the clientsettings.json file was updated to also display UTC time as the default according to this question. In DataMiner Cube everything looks correct, the data is displayed in UTC.

Now, the time range widget displays the correct UTC time but the graph still displays the time from the local computer accessing the LCA (UTC + 1 in my case) even though they are connected. See attached images.

What is the proper way to ensure that the graph widget displays time using a specific time zone regardless of what time zone the user is located in?

Ben Vandenberghe [SLC] [DevOps Enabler] Selected answer as best 2 days ago

1 Answer

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Wout Mahieu [SLC] [DevOps Catalyst]10.62K Posted 2 days ago 1 Comment

Hi Arvid,

I was able to reproduce this issue locally. The line & area chart component doesn't apply the configured time zone correctly, it uses the local one instead. I have created a task on our backlog to fix this issue. We will notify you here once it has been resolved.

Ben Vandenberghe [SLC] [DevOps Enabler] Selected answer as best 2 days ago
Arvid Skarin commented 2 days ago

Hi Wout,
Thank you that is great! I will keep running on local time for the time being.

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