I have a Jobs license on my Agent running software version 10.1.2.0-9866 but I don't see the application anymore. How can I start investigating this?
Jens Vandewalle [SLC] [DevOps Enabler] Selected answer as best 22nd February 2021
The Jobs app requires next to the license also an active indexing database. Does your DMA have an indexing database (Elastic)?
Also verify if the soft-launch flag hasn't been put on false (default is true since DataMiner version 9.6.4 and higher).
Jens Vandewalle [SLC] [DevOps Enabler] Selected answer as best 22nd February 2021
Apps are shown based on network calls. You can check them when opening the developer tools and refreshing the page.
Search for the "IsFeatureAvailable" network call with the argument "JobManager" for the "FeatureName" property.
If the result is false, then it means the license is not correct or Elastic is not available.
Sebastiaan Dumoulein [SLC] [DevOps Catalyst] Answered question 22nd February 2021
Hi Wim, The soft-launch flags were indeed put on false. I wasn’t aware that this would prevent the Job Manager from being active in a software version in which the application isn’t running in soft-launch anymore. Adapting the flags made the Job Manager available. Thank you for your support!