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Issues after upgrading to v10.2

Solved1.96K views16th August 2023Cube Cube Desktop App DataMiner Cube upgrade Version Upgrades
2
Bethany Sheppard20 26th April 2022 2 Comments

I tried to upgrade DM cube to version 10.2. The upgrade appeared to have completed successfully, but the DMA is not responding. When I try to log in through cube or the web app, the connection times out, saying:

Failed to setup a connection with the DataMiner Agent: Problem communicating with ipc://slnetipc/SLNetService: Timeout while sending message (15s)

Other users on different machines are also not able to log in. Does anyone know what this could be and if there's a fix for it?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 16th August 2023
Ruben Vandepitte [SLC] [DevOps Advocate] commented 26th April 2022

Hi Bethany, our squad has been in contact. We’ll need to further look into this to find the exact cause.

Marieke Goethals [SLC] [DevOps Catalyst] commented 7th July 2023

Hi Bethany,
I noticed that this question has been open for some time now. Can you confirm if you have found a solution, so we can mark this question as solved?

3 Answers

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1
Bethany Sheppard20 Posted 26th April 2022 1 Comment

Here is SLDataMiner

Bert Vandenberghe [SLC] [DevOps Enabler] Edited answer 27th April 2022
Ive Herreman [SLC] [DevOps Enabler] commented 26th April 2022

This one looks ok.

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