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Investigating Visual Overview that takes a while to load

Solved1.43K views24th August 2020Visio Visual Overview
2
Jeroen Geldhof [SLC] [DevOps Enabler]5.09K 21st August 2020 0 Comments

What is the best way to start investigating why Visual Overview takes a few seconds (15-20 s) to load all the data?
What steps should be taken?

Jeroen Geldhof [SLC] [DevOps Enabler] Selected answer as best 24th August 2020

2 Answers

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Brent Alleweireldt [SLC]1.61K Posted 21st August 2020 1 Comment

You can use the client test tool to attach to Cube (Follow->Follow...->Hook into active session->[select Cube in the drop-down]->click OK). When the visual overview is opened, client test tool will intercept all the communication between server and client.

Using the timestamps you can then investigate which request takes a long time to respond or which events are slow to come in. Added bonus to this, once the slow responder is found, you can immediately open the request/response to see which data is forwarded to the server and use this for further debugging (i.e. to manually execute the request on other servers/datasets).

If the requests get a response fast but there is a delay before the next request is sent, then the issue is most likely in the way the visual overview is built where processing/displaying some data takes a bit of time.

Jeroen Geldhof [SLC] [DevOps Enabler] Posted new comment 24th August 2020
Jeroen Geldhof [SLC] [DevOps Enabler] commented 24th August 2020

thank you. Doing the follow helped.

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