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Information Events in alarm console not working properly

Solved1.23K views18th July 2023Alarm Console Cube Settings
1
Henrique Campos 28th May 2021 0 Comments

According to other topic, information events in alarm console will only display if Cube has been connected as Eventing. How can I setup that correctly at Cube?

I need the information events to check the backup procedure live. At this moment, I just can call the past 1 hour information events by clicking over the + button and configuring a filter for that and this iis not live.

Thanks in Advance.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th July 2023

1 Answer

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Ive Herreman [SLC] [DevOps Enabler]13.57K Posted 28th May 2021 1 Comment

Hi Henrique,

Information events are always available in DataMiner, regardless of the connection type.
The connection type will only define if they are collected by the client through a polling mechanism, or if they are pushed by the server through an eventing mechanism.

Can you please indicate why you can only request the past 1-hour information events? What happens if you request e.g. the information events for the last 24 hours?

An interesting fact: the 'taking backup' information event will always show in the information events tab until the backup has finished.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th July 2023
Henrique Campos commented 28th May 2021

THanks Ive,

Yesterday we´ve been facing some backup issues and we were not able to see the Taking Backup message at Information Events bar. I had to configure the filter for it to see if the backup was succeed or not. In that case, two agents presented some error.

I was testing the connection method to it in oder to see the diferences, the recommended option to load Cube information immediately was to setup Polling Interval to 1000ms and use data compression.

I´m checking now with this configuration and Information Events is acting again as expected.

Thanks for clarifying this topic.

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