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Indexing Engine Installation Stuck

Solved176 views12th July 2023Elasticsearch indexing engine installer
1
Aston Galvin [DevOps Advocate]175 20th June 2023 0 Comments

Hi All,

I am attempting to install "Indexing Engine" on a standalone DMA running 10.3.7 with no elements. I triggered the installation from Search & Indexing (System Center), using the offline package (elastic-binaries.dmupgrade).


From all appearances the majority of the installation appears to be complete, Elasticsearch has been installed and configured. I have attempted to reinstall the engine multiple times but it gets stuck at the same point.

It keeps repeating "Waiting for all master nodes to be ready (0 out of 2 are currently ready)" and I can't seem to progress it. I have attempted to see if it would move on if I started the Elasticsearch service, but unfortunately, that didn't do anything.

With Elasticsearch running it appears to be happy, but not sure if there is an underlying config issue preventing it from progressing.

Any help will be greatly appreciated.

Aston Galvin [DevOps Advocate] Selected answer as best 12th July 2023

2 Answers

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1
Arunkrishna Shreeder [SLC] [DevOps Enabler]1.74K Posted 21st June 2023 0 Comments

Hi Aston,

The elastic installer uses the primary IP of DataMiner. I believe in your case, due to the presence of multiple network adapters, this primary IP could have gotten mixed up. Can you confirm if you have multiple adapters ?

You can specify Network adapters in DataMiner.xml as mentioned in DataMiner.xml | DataMiner Docs; this will tell DataMiner to read the NICs in the order you specify. So this way, you can put the correct IP first via the interface and check if the installation completed successfully.

Aston Galvin [DevOps Advocate] Selected answer as best 12th July 2023
0
Marieke Goethals [SLC] [DevOps Enabler]1.89K Posted 30th June 2023 0 Comments

Hi Aston,
Have you been able to solve the issue with Arunkrishna's answer? If so, could you select the answer (using the ✓ icon)? If not, you can also contact techsupport@skyline.be for assistance.

Marieke Goethals [SLC] [DevOps Enabler] Answered question 30th June 2023
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