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  • >> Go to dataminer.services

IIS Issues – A call to LoadLibraryEx on filter ISAP

Solved1.48K views14th July 2023client Cube Launcher HTTP Server IIS Web client connect
2
David Pernes [SLC]90 4th May 2022 0 Comments

Hi,

I was installing a tool and was hopping to run some powershell commands to do a xcopy the Skyline DataMiner Folder. I was missing some priveledges so i first made the Skyline DataMiner Folder Sharable. The xcopy command kept failing so stopped my SkylineDataMiner folder share and used the following powershell commands such as:
Enable-PSRemoting and Set-ExecutionPolicy Unrestricted

After running both commands, stopping Dataminer and restarting windows my xcopy command succeeded. My DataMiner seemed to start properly (SLDataminer log seems ok and reports DataMiner is Started, Client tools also connects successfully)

I tried running my cube launcher and i get the follwoing error

If i try accessing with a browser and i get an IIS failure:

(appologies for the Portugues Error language)

All seems to point towards a IIS service issue that i’m not able to sort out.
I’ve reverted the powershell commands but the issue still stands.

Note: Accessing via HTTPS produces the same effect.

Client tools connect successfully.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 14th July 2023

2 Answers

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Wouter Demuynck [SLC] [DevOps Advocate]5.94K Posted 4th May 2022 1 Comment

Setting up file sharing for the c:\Skyline DataMiner folder is known to mess up permissions on those folders and files.

The IIS error basically means that the webserver process (IIS) does not have the required permissions to load the specified file.

You might want to check the solution from this question: Can’t access Cube – DataMiner Dojo

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 14th July 2023
David Pernes [SLC] commented 4th May 2022

Thanks your and Lander’s comment did help a lot issue is now fixed.

2
Lander Vanhaverbeke [SLC] [DevOps Member]1.00K Posted 4th May 2022 1 Comment

Hey David. I suspect the NTFS folder permissions were changed, making some necessary files inaccessible for IIS. Can you run SetNtfsPermissions.js in C:\Skyline DataMiner\Tools and see if that helps?

David Pernes [SLC] Posted new comment 4th May 2022
David Pernes [SLC] commented 4th May 2022

I can’t say exactly it did the trick because i tried so many things.
after i reverted all not accurate changes the system was again working .

One important note was to use the inherit permissions option on the c:Skyline DataMiner folder

Cube is working now. Thank you

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