Hi,

On a new system we're building, I'm having problems provisioning an element with IDP. I'm trying to provision an R&S Prismon element. I've copied the CI type and discovery profile from our Production system, so I know that works. When I run provision, the information events show the provision script starting, however the log file for the Datamienr IDP Configuration element shows the error below. The element I'm provisioning does not have a User field. it does have a Username field, which is correctly set.

Any ideas?

Thanks

Chris

2026/08/19 10:22:07.416|SLProtocol - 14440 - DataMiner IDP Configuration|15736|CParameter::RunQActions|DBG|5|Find QAction 201
2026/08/19 10:22:07.417|SLProtocol - 14440 - DataMiner IDP Configuration|15736|CParameter::RunQActions|DBG|5|Run QAction 201
2026/08/19 10:22:07.417|SLProtocol - 14440 - DataMiner IDP Configuration|15736|CQAction::Run|INF|2|QAction [201] triggered by [pid=101/idx=-1/pk=/user=]
	Input: new = <NULL>
	Input: old = <NULL>
	Input: extra = <NULL>

2026/08/19 10:22:07.419|SLProtocol - 14440 - DataMiner IDP Configuration|30156|CParameter::SetValue|DBG|2|-> NetworkShareStatus set value to VT_R8 : 0.000000 (calculated = 0.000000)
2026/08/19 10:22:07.420|SLProtocol - 14440 - DataMiner IDP Configuration|30156|CParameter::SetValue|DBG|2|   000000  30                                           0
2026/08/19 10:22:07.420|SLElement.exe|24560|CElement::SetParameterValueFuncAsync|DBG|5|Set for PID 110 Value = VT_R8 : 0.000000
2026/08/19 10:22:07.420|SLProtocol - 14440 - DataMiner IDP Configuration|30156|CParameter::SetValue|DBG|2|-> ArchiveFileCount set value to VT_R8 : -1.000000 (calculated = -1.000000)
2026/08/19 10:22:07.421|SLProtocol - 14440 - DataMiner IDP Configuration|30156|CParameter::SetValue|DBG|2|   000000  2D31                                         -1
2026/08/19 10:22:07.421|SLElement.exe|24560|CElement::SetParameterValueFuncAsync|DBG|5|Set for PID 150 Value = VT_R8 : -1.000000
2026/08/19 10:22:07.421|SLProtocol - 14440 - DataMiner IDP Configuration|30156|CParameter::SetValue|DBG|2|-> ArchiveDiskUsage set value to VT_R8 : -1.000000 (calculated = -1.000000)
2026/08/19 10:22:07.421|SLProtocol - 14440 - DataMiner IDP Configuration|30156|CParameter::SetValue|DBG|2|   000000  2D31                                         -1
2026/08/19 10:22:07.422|SLElement.exe|24560|CElement::SetParameterValueFuncAsync|DBG|5|Set for PID 151 Value = VT_R8 : -1.000000
2026/08/19 10:22:07.422|SLProtocol - 14440 - DataMiner IDP Configuration|30156|CParameter::SetValue|DBG|2|-> ArchiveManagedElements set value to VT_R8 : -1.000000 (calculated = -1.000000)
2026/08/19 10:22:07.422|SLProtocol - 14440 - DataMiner IDP Configuration|30156|CParameter::SetValue|DBG|2|   000000  2D31                                         -1
2026/08/19 10:22:07.422|SLElement.exe|24560|CElement::SetParameterValueFuncAsync|DBG|5|Set for PID 152 Value = VT_R8 : -1.000000
2026/08/19 10:22:07.423|SLManagedScripting.exe|ManagedInterop|DBG|0|3172|120|QA201|InitOrUpdate| Starting to initialize the cache...
2026/08/19 10:22:07.423|SLProtocol - 14440 - DataMiner IDP Configuration|30156|CParameter::SetValue|DBG|2|-> NetworkShareStatus set value to VT_R8 : 0.000000 (calculated = 0.000000)
2026/08/19 10:22:07.423|SLProtocol - 14440 - DataMiner IDP Configuration|30156|CParameter::SetValue|DBG|2|   000000  30                                           0
2026/08/19 10:22:07.423|SLElement.exe|24560|CElement::SetParameterValueFuncAsync|DBG|5|Set for PID 110 Value = VT_R8 : 0.000000
2026/08/19 10:22:07.423|SLProtocol - 14440 - DataMiner IDP Configuration|30156|CParameter::SetValue|DBG|2|-> ArchiveFileCount set value to VT_R8 : -1.000000 (calculated = -1.000000)
2026/08/19 10:22:07.423|SLProtocol - 14440 - DataMiner IDP Configuration|30156|CParameter::SetValue|DBG|2|   000000  2D31                                         -1
2026/08/19 10:22:07.423|SLElement.exe|24560|CElement::SetParameterValueFuncAsync|DBG|5|Set for PID 150 Value = VT_R8 : -1.000000
2026/08/19 10:22:07.423|SLProtocol - 14440 - DataMiner IDP Configuration|30156|CParameter::SetValue|DBG|2|-> ArchiveDiskUsage set value to VT_R8 : -1.000000 (calculated = -1.000000)
2026/08/19 10:22:07.424|SLProtocol - 14440 - DataMiner IDP Configuration|30156|CParameter::SetValue|DBG|2|   000000  2D31                                         -1
2026/08/19 10:22:07.424|SLElement.exe|24560|CElement::SetParameterValueFuncAsync|DBG|5|Set for PID 151 Value = VT_R8 : -1.000000
2026/08/19 10:22:07.424|SLProtocol - 14440 - DataMiner IDP Configuration|30156|CParameter::SetValue|DBG|2|-> ArchiveManagedElements set value to VT_R8 : -1.000000 (calculated = -1.000000)
2026/08/19 10:22:07.424|SLProtocol - 14440 - DataMiner IDP Configuration|30156|CParameter::SetValue|DBG|2|   000000  2D31                                         -1
2026/08/19 10:22:07.424|SLElement.exe|24560|CElement::SetParameterValueFuncAsync|DBG|5|Set for PID 152 Value = VT_R8 : -1.000000
2026/08/19 10:22:07.424|SLManagedScripting.exe|ManagedInterop|ERR|0|3172|120|QA201|ArchiveOperation|Exception:
System.ArgumentNullException: Value cannot be null.
Parameter name: user
   at Skyline.Protocol.RemoteAuthenticationGeneric.AuthenticationInfoFactory.GetAuthenticationInfo(User user, String targetPath)
   at Skyline.Protocol.RemoteAuthenticationGeneric.AuthenticationInfoFactory.GetAuthenticationInfo(NetworkShare networkShare)
   at Skyline.Protocol.Cache.NetworkFilesCache.InitOrUpdate(SLProtocolExt protocol, CancellationToken cts, Boolean reInit)
   at QAction.ArchiveOperation(SLProtocolExt protocol, NetworkOperation operation)
2026/08/19 10:22:07.424|SLProtocol - 14440 - DataMiner IDP Configuration|15736|CParameter::RunQActions|DBG|5|QAction 201 finished
2026/08/19 10:22:07.518|SLProtocol - 14440 - DataMiner IDP Configuration|15736|CParameter::RunQActions|DBG|5|Find QAction 249
2026/08/19 10:22:07.518|SLProtocol - 14440 - DataMiner IDP Configuration|15736|CParameter::RunQActions|DBG|5|Run QAction 249
2026/08/19 10:22:07.518|SLProtocol - 14440 - DataMiner IDP Configuration|15736|CQAction::Run|INF|2|QAction [249] triggered by [pid=249/idx=-1/pk=/user=]
	Input: new = <NULL>
	Input: old = <NULL>
	Input: extra = <NULL>

2026/08/19 10:22:07.519|SLProtocol - 14440 - DataMiner IDP Configuration|15736|CParameter::RunQActions|DBG|5|QAction 249 finished