Hi,
During a recent conversation with a customer, I mentioned the possibility of integrating DataMiner with Teams bot (and Slack). Although interested, they said their teams are currently not using any of those platforms.
They asked if there is a way to send messages from DataMiner to WhatsApp group(s) instead.
I understand there is no such integration in DataMiner yet, but I wonder if there there could be a way to link a Teams channel with a WhatsApp channel so that any messages that show up in Teams would be forwarded to WhatsApp. That way we could leverage the integration available already and extend the reach of DataMiner to new platforms.
Let me know your thoughts.
Hi Miguel,
Maybe this could be done using Microsoft Power Automate. After a quick search I found the following template that allows to send a Whatsapp message after clicking a button. Maybe it can be modified to trigger on teams messages. https://powerautomate.microsoft.com/en-us/templates/details/b00b2b30ecb04ce6b4ec1ffb66144836/button-send-whatsapp-template-message/
For Whatsapp Business accounts there is an API that allows to send messages: https://developers.facebook.com/docs/whatsapp/. But that would indeed be a new integration.
Thanks for the info.