What would be the recommended way to monitor changes done via the standard SRM Booking manager? I'm working on a project that includes integration to a third-party application that must be informed when a reservation is assigned a new resource.
We could use a correlation rule to detect the information messages created by a reservation modification; however, I feel it will be too much coupled to a text that might change later, potentially breaking the functionality.
Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 17th July 2023
So far, my solution is using a correlation rule to detect when a booking is modified in the standard SRM application:
An automation script complements the logic by ensuring the booking is confirmed before reporting any change back to the third-party application.
Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 17th July 2023